Should Companies Use Behavioral Tests?
November 4, 2025
by Laurie Hyllberg
Vice President, Kinsa Group – Food & Beverage Recruiting Experts
kinsa.com
Biography: Laurie Hyllberg shares weekly insights on the executive hiring process, drawing on 25 years of experience leading Kinsa Group, a food and beverage executive search firm serving North America.
“Inside the growing debate over whether testing behavior leads to better business outcomes.”
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In today’s competitive hiring market, companies are searching for ways to improve the quality of their hires while saving time and resources. One popular tool is the behavioral assessment, designed by industrial psychologists to measure traits like problem-solving style, adaptability, communication preferences, and emotional intelligence among other things.
But while behavioral tests can provide valuable insights, should they be used to rule candidates out of the hiring process altogether? Let’s explore the advantages and disadvantages of this approach.
Advantages of Using Behavioral Tests to Rule Out Candidates
- Efficiency Gains
Behavioral assessments help employers quickly identify individuals who are unlikely to succeed in a specific role. This prevents wasted time on additional job interviews with key company stakeholders and reduces the overall cost of hiring. - Objective, Consistent Screening
Unlike interviews, which can be influenced by unconscious bias or first impressions, behavioral tests provide standardized results. This creates a more consistent way to compare job candidates - Lower Risk of Turnover Companies may reduce turnover by screening out candidates who potentially are a poor fit for the role or the company culture. Employees whose behavior selections align better with role expectations are more likely to stay and thrive.
- Ensuring Role Fit for Critical Positions
Some jobs require very specific behavioral traits—such as resilience in sales roles or meticulousness in regulatory or supply chain inventory positions. Behavioral tests can flag candidates who lack these traits before they move to far forward.
- Risk of Over-Reliance
No test can perfectly predict job performance. A job candidate who doesn’t score highly may still be capable of excelling if given the right direction, education, or environment. - Potential for Bias or Misuse
If a test isn’t validated or is misinterpreted, it can introduce bias. Candidates may also attempt to “rig” the system by answering how they think the employer wants, creating a false positive match for the job. - Excluding Valuable Talent
A job candidate with outstanding skills and unique industry experience could be eliminated due to a minor behavioral mismatch or test answer selection, even though they might have learned through prior experience how to adapt and succeed in practice. - Negative Candidate Experience
Being rejected based solely on an assessment can feel impersonal or unfounded. Without feedback, candidates may leave with a poor impression of the company, potentially harming your employer brand. - Legal and Compliance Risks
Employment law in many jurisdictions requires pre-employment testing to be job-relevant, validated, and applied consistently. Using assessments as sole elimination criteria increases legal risk, particularly if the tests haven’t been properly validated.
Behavioral assessments can be transformative hiring tools when used strategically. They provide objective insights that can improve hiring accuracy, enhance team dynamics, and reduce turnover costs. However, using them as rigid elimination filters risks discarding exceptional talent and creating legal vulnerabilities.
The key insight?
Use behavioral tests to enhance human judgment, not replace it. The most effective hiring processes leverage assessment data to make more informed, nuanced decisions that build stronger, more diverse, and ultimately more successful teams.
